THT Direct
Our helpline is free to call and is often the first port of call for anyone wanting to know more about HIV or understand their diagnosis.
We're open:
10am to 6pm, Monday to Friday
The line will be closed on Bank Holiday Monday.
Our phone number is 0808 802 1221.
This is free to call from all UK landlines and most major mobile networks. It won’t appear on your telephone bill.
Last year, gifts enabled us to answer 12,951 helpline enquiries.
Our advisers provide facts, emotional support and signposting to local services for those worried about or living with HIV.
HIV self-test service
Our low-cost HIV self-test kits are just £15 including delivery. You can choose between a finger-prick blood test and an oral gum swab test.
We are also able to offer free tests to eligible users in a number of locations. There are also free tests available for those unable to afford our discounted price. Thanks to your gifts, we were able to provide over 5,700 self-test kits for free.
My Community
Your gift will also help us fund My Community – an online safe space for people living with HIV, regardless of where they live.
Launched just last year, there are already over 600 members, with new people joining every day to discuss a wide range of topics including new diagnosis, sharing your status while dating, and obtaining health insurance.
Quote textI’m so proud of My Community. Within months, we’ve reached over 600 members, which means a lot of people meeting others with HIV, accessing support on their terms, in a safe environment. My Community shows that people do live well with HIV, and support is only a click away.
Watch our short video to find out more about how you can get involved with My Community.
The impact of HIV stigma
Many people living with HIV experience stigma, sometimes daily. Here are two stories about how they have overcome HIV stigma. Read more about The impact of HIV stigma